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HOME  /  WATCH COLLECTION / Questions frequently asked by the customers

What are the advantages of buying watches at Classic 390?

1. We are happy to add you to our active shopping list where we hunt for sought after and rare watches all over the world for our customers.

2. You always get a close dialogue and sparring with expert Peter Grossmann.

3. We can help you sell or possibly exchange your old watch.

Does Classic 390 offer anything other than the new Rolex, Panerai and Montblanc?

We have sold the following brands, both new and used. Rolex – Panerai – Montblanc – Audemars Piguet – Ulysse Nardin – Frederic Constant – Tudor – Cartier – Chopard – Vacheron – Omega – Tag Heuer – Boucheron. However, if you have a special wish, such as another brand, we will be happy to help you.

How can I be sure that the watches are original and with warranty?

Classic 390’s watch expert and collector Peter Grossmann has many years of experience from his time in the auction world. Credibility and trust means everything to Classic 390 in relation to the cooperation with our customers, so of course we always provide warranty and authenticity.

Do the watches keep their value?

Some watches keep their value better than others. Especially Rolex vintage should be emphasized as a recommended investment. At Classic 390, we have a worldwide network of professional retailers, circulating interesting and sought after clocks.

Does Classic 390 test the watches?

You can order a test of your watch at Classic 390, where we analyze the condition of the movement. The price is 500 DKK + VAT.

Can I have my watch repaired, cleaned and polished at Classic 390?

Your watch can be cosmetically prepared at our own workshop where we ultrasonic clean, remove scratches and polish your watch. Prices from 500 DKK + VAT. If your watch needs service, we have extensive cooperation with carefully selected watchmakers.

My bracelet is broken. Can I have it restored or repaired at Classic 390?

Yes, if you have a Rolex watch, we can restore and repair most types of bracelets. Price for a complete restoration starts at 3.500 DKK + VAT. Read more about our Rolex bracelet service here. 

Can I regret my purchase at Classic 390?

Classic 390 is a physical store which sells both new and used unique items. We are not an online store. We offer you competent and serious advice prior to any trade and our customers extremely rarely regret their purchase. If you still consider regretting your purchase, we can offer to resell your item in your name.

Does it cost anything to get advice about buying watches?

No, you can either book a meeting with us by calling +45 20 77 28 77 or by sending your questions to [email protected].